An interior view of Sky Suites
Mr Olaleye Kayode Gebriel is the Chairman Of Sky Suites, a Lagos-based modern, upscale hospitality company that is passionate about making a difference. In this interview, he spoke on the hotels and what makes them unique.Tell us about your hotel Sky Suites?
At Sky Suites, we recognise that small gestures make a big difference to guests, our owners and our people. We do ordinary things in an extraordinary way, a philosophy that has defined our brand’s success. Our diverse portfolios of differentiated brands are well known and loved by consumers around the world, as we have the right hotel brand for our guests, whatever their need may be. Our vision is to provide our guests unique experiences by offering them top quality services through which they connect with the best in our company. We provide the best quality of services, in order to fulfill in the best way the relevant needs of every of our guest.
What do you consider as your unique selling points?
Our unique selling points are that our Suites are well equipped and we give quality service delivery with comfortable rooms. We have about twenty-one single available rooms in different categories; our rooms are of good quality, well equipped and fully air-conditioned.
Besides that, we have an indoor bar and restaurant that serves African and Intercontinental cuisines, as well as an outdoor bar and restaurant by the pool side with comfortable set of chairs, flat screen television, and most importantly, our experienced waiters and bartenders with different types of cocktails.
What’s the actual rating of the Hotel?
The hotel falls under the category of a Three Star hotel. We have well equipped suites with modern facilities to keep to the standards of this category. We have good rooms, nice bars and restaurants that meet the customers’ demands, a relaxation center by the poolside and a nice and serene environment.
How has it been running the hotel?
So far, so good; we have been experiencing good patronage from customers who love quality service delivery. When we opened, the turn up was too low and we quickly observed that we had many competitors around us here in GRA, Ikeja, and the best thing for us was to improve on the quality of our services. We improved on our services, honouring in order to maintain our standard and sustain the business.
What other facilities do you have in the hotel?
In hotel business, facilities make up the standard of the hotel. We have free WIFI internet, indoor pool and bar, more than 30 channels of DSTV, heavenly rooms, modern flat TV’s, CCTV surveillance, maximum security guarantee, friendly staff with rich experience in hospitality, a VIP meeting room and a serene environment.
What are the challenges involved in running hotel in Nigeria?
One of the major challenges of running a hotel in Nigeria is the unstable power supply; the power sector is inconsistent in the supply of electricity. Hotels need steady power supply to run operations. The government needs to pay more attention to this sector as it truly cripples the Nigeria economy and not only hospitality business; it affects an average of 90% of Nigerian businesses. If this problem can be addressed, it will ensure total economic stability. Infrastructure, in terms of good roads is also another challenge. I hope that the respective authorities in charge, is working towards that, and I hope that the Minister of Power will keep to his promise.
How have you managed to sustain the business and maintain your standard?
In this present economic crisis, it is difficult to manage businesses in Nigeria. We are trying to meet up with the challenges in order to keep our business going. We are managing to sustain the business financially and economically with high intellectual staff. We pay good attention to the welfare of the staff to ensure good service delivery and we have put in place a good structure to be able to always deliver the best. We keep our facilities in form, to maintain our standard, in order to enable us to achieve our aim and objectives.
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